Best Western Benton Harbor-St. Joseph

ex. Courtyard Benton Harbor St. Joseph

1592 Mall Drive, Benton Harbor, MI, United States, 49022show map
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Highlights
Overview

The unique Best Western Benton Harbor-St. Joseph Hotel is a great place in a charming area of Benton Harbor. The building was renovated in 2007.

A beautiful location gives quick access to Silver Beach Carousel, which is 7 km away. The property is set within 6 km distance from Benton Harbor city center.

Best Western Benton Harbor-St. Joseph Hotel can be reached in a 50-minute drive from South Bend Regional airport.

Rooms

There are non-smoking rooms with wireless internet, LCD flat panel TV, a personal safe, TV and a mini-refrigerator provided for travelers staying in Benton Harbor. Guests can also use a microwave and coffee/tea makers.

Eat & Drink

A hot buffet breakfast is served in the dining room. Cravings Bistro and Pub treats guests with South American and American meals and is about 100 meters away.

Services

The hotel offers a safety deposit box, an elevator and a gift shop for general needs and computers, a business centre and a meeting room for corporate travelers.

Relax

Leisure facilities feature a seasonal outdoor pool, an indoor swimming pool and a picnic area.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2007.  Number of rooms:   98.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Laundry

Sports & Fitness

  • Fitness centre

Services

  • Laundry
  • Dry cleaning
  • Wedding services
  • Wake up service
  • Shops/Commercial services
  • Newspaper service

Dining

  • Free American breakfast
  • Free breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Computer rental
  • Printers
  • Fax/Photocopying

Spa & Leisure

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Hair dryer

Self-catering

  • Microwave

Media

  • Cable/ Satellite television
  • Telephone
  • Data ports
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 3 yearsExtra bedFREEExisting beddingFREEOne child4 - 18 yearsExisting beddingFREEMaximum capacity of cots in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Cravings Bistro and PubCravings Bistro and Pub300 ft1599 B Mall Drive
El RodeoEl Rodeo800 ft1367 Mall Drive
Sophia's House of PancakesSophia's House of Pancakes900 ft1647 Mall Dr
Asian Grill BuffetAsian Grill Buffet900 ft1650 Mall Drive
Bob Evans RestaurantBob Evans Restaurant1100 ft2254 Pipestone Rd
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Amf Blossom LanesAmf Blossom Lanes4300 ft
Benton Township Park MntncBenton Township Park Mntnc1.6 mi
Benton Harbor Parks and RecBenton Harbor Parks and Rec3.0 mi
DankDank4300 ft
Highland Community CtrHighland Community Ctr2.7 mi
Iam and AWIam and AW5.5 mi
Siena Heights UniversitySiena Heights University1.4 mi
Davenport UniversityDavenport University1.6 mi
Sarett Nature CtrSarett Nature Ctr4.8 mi
Curious Kids\' MuseumCurious Kids\' Museum3.8 mi415 Lake Blvd
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Getting around
Airports
Ross Field (BEH)3.5 mi
Dowagiac Municipal (C91)16.2 mi
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Reviews
7.4
Very goodBased on  15  reviews
  • 7.0
    Very good

    Renovated room. Comfortable bed.

    Issues with room entry card. Had to walk back to reception desk 3 times, then had to move to another room.

  • 7.0
    Very good

    They staff was very friendly and helpful!

    I thought it was a little pricey for the hotel but we were happy to stay here. It took about 15 minutes to drive into St. Joseph. I would try to stay closer to the beach next time but that's just personal preference.

  • 8.8
    Superb

    Style of the room and the bed were excellent. We enjoyed a great nights sleep

  • 5.8
    Guest rating

    Although the exterior and layout is somewhat dated simply due to the era it was built, you can see that they have really tried to modernize the interior. Staff was very friendly

    This area is quite odd and doesn't warrant the pricing of hotels in the area. It is in a busy strip of hotels and stores, but the surrounding neighborhood looks like a post-apocalypse movie set. Boarded up, condemned and abandoned buildings everywhere. Yikes. Pillows were uncomfortable and my neck has been sore ever since.

  • 9.2
    Superb

    Hotel was clean and the staff welcomed you upon entering the building. Beds were very comfortable and pool was clean with towels readily available. Traveling with little ones, this was a necessity. The breakfast had a wide variety of food and two options for waffles, big winner for my kiddos!

    The laundry was not accepting quarters and being the weekend, maintenance was unavailable to fix this. Being that this was a beach weekend get away, we had wanted to be able to launder our suits and towels to be ready for the next day. Staff was super accommodating and apologetic.

  • 9.6
    Exceptional

    Rooms and hotel very nice and comfortable, great breakfast.

  • 6.6
    Good

    The check in was quick and easy. The front desk staff was extremely nice when she checked us in.

    There were no face towels in my room so I had to call the front desk to have some delivered. Also the shower door wouldn't stay close which made it difficult to take a shower comfortably.

  • 8.2
    Fabulous

    Coffee excellent, bed comfortable, 3 pillows

    Room at bit small

  • 9.2
    Superb

    I loved the hotel and staff.

    The only drawback was there is no elevator, so we had to haul our luggage upstairs one step at a time. Also, I paid the quoted room charges at check-in, and was told I had a zero balance. However, as I was leaving I was told I had a $30.00 balance due. Since they have no room-service, and I used nothing else I asked why. Their explanation was that bookit.com did not include the tax. Shouldn't they have known that at check-in?

  • 7.4
    Very good

    The room was clean and as described.

    The outside of the building is beginning to show wear (peeling paint, etc.) It is also located in the middle of a busy mall parking lot - so if you are looking for a beautiful, relaxing St. Joseph/Benton Harbor surrounding, this is not the hotel you are looking for!

  • 6.2
    Good

    Proximity from the Mall Good breakfast bar (excellent service)

    Noise from Interstate

  • 10.0
    Exceptional

    Close to everything and only 19 minutes away from the beach.

  • 3.2
    Guest rating

    Our reservation was lost and the desk manager said that was a common occurrence with online reservations at the new Best Western. The hotel bamboozled us with the price by telling us at check in that they'd honor the online total price that I showed them with my confirmation but when check-out time came the day manager refused. Finally, the hotel staff was not the only people turning tricks in this hotel as when we checked in we encountered three females dressed in skimpy outfits and holding tightly folded cash yelling at a male who seemed in charge of the operation, if you get my drift. What an utter disaster of a hotel, stay away.

  • 3.8
    Guest rating

    Bed was comfortable.

    They advertise $119.00 - $129.00 per night and billed our Credit Card for $460.00 the first night we were there. It made my wife and I upset and told the desk. There was no elevator, our room smelled of smoke when I pulled out the Sofa Bed. The place was run down, the hot tub did not work and hasn't for months by what others told my wife. We cannot believe that Marriott put thier name on this place. I am going to make sure to go on all necessary websites to share how unhappy our family was with this experience so others do not have to experience our unhappieness. They gave us complimentary breakfast ticket and it was the worse food I have ever ate, the Cafe Room stunk of Bleach/Clorine from something and it made me sick. I think I was misrepresented. My wife and I are not happy at all with our stay at this establishment.

  • 8.2
    Fabulous

    cleanliness

    our key did not work to open the outside door

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Highlights
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 3 yearsExtra bedFREEExisting beddingFREEOne child4 - 18 yearsExisting beddingFREEMaximum capacity of cots in a room is 1. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Ross Field (BEH)3.5 mi
Dowagiac Municipal (C91)16.2 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room